There is no denying that artificial intelligence (AI) is becoming more embedded within homes and workplaces. As a tool, it is used by businesses daily to assist in a variety of tasks from content generation and correspondence writing, to acting as first point of contact for customer enquires via automated chat forms.
However, AI software can also be used to mislead, such as generating real-time answers during job interviews or introducing biases based on the software creator. Can you always be sure who you’re talking to in an electronic forum?
Human Interaction
At Georg UK, one of the UK’s leading manufacturers of special purpose machines and programmable dynamometers, we prefer to rely on human interaction (HI).
Due to the bespoke nature of the equipment and projects that we deliver, it is essential that we fully understand customers’ requirements and expectations. We believe that the best way to communicate and build the trust and confidence of our customers is with face-to-face, personal meetings with the technical experts at Georg UK.
Andrew Cheadle, Projects Manager, explains:
“Every bespoke project that we undertake demands inventiveness and ingenuity. By building personal connections, we foster strong relationships with our customers, giving them the confidence that a dedicated (and real) team of skilled, approachable and technically qualified professionals is always there to fulfil their needs.”
If you’re interested in working with ‘real’ engineers on your test rig or special purpose machine, please contact us on 01902 715110 or email [email protected]